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AMD A

1 reviews | Active since Aug 2011

05 Jun 2020, 12:33

*****

So I cancelled my contract in 2017. This week when I checked my credit report. Vodacom still shows active on it with a deduction of R119 per month which also does not reflect on my statements. As usual you cannot get hold of anyone at Vodacom. This is affecting my report and showing a payment made every month which I do not have!!!!!!! I have been the an open store in Durbanville and they have referred me the account department, they confirmed something does not look right. But hey, they accounts are not available ***.

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2020, 13:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team