LL
Lerato L

1 reviews | Active since Mar 2020

06 Dec 2022, 17:26

*****

WHY IS IT TAKING YOU SO LONG TO SOLVE ***** MATTERS? IF YOUR OWN VODACOM BRANCH CANT GET HOLD OF YOUR ***** DEPARTMENT, HOW AM I GOING TO BE ASSISTED? THIS MATTER WAS REPORTED ON THE 1ST OF DECEMBER, TILL TODAY NO REFERENCE , NOTHING

We are not safe all of us in South Africa if Vodacom still allows online application with just a name, account number and ID number and then get approved JUST LIKE THAT. YOU HAVE REPO**** MY REVIEW AND PROMISED TO CALL ME ON THE 3RD OF DECEMBER, I'M STILL WAITING.

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team