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Phili M
1 reviews | Active since Jul 2022
25 Jul 2022, 12:24
*****
L called Vodacom requesting for my contract to be cancelled as it was coming to an end by the end of January 2022, i was assured it has been cancelled however im getting statements saying i owe R8000 and my account has been handed over to the attorneys . Vodacom is pits, they are ******** actually!!!!!
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Vodacom's replyOfficial
25 Jul 2022, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2022, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phili M's updateReviewer Update
19 Oct 2022, 13:14Dont respond just to answer, listen carefully. I requested that sim card to be capped to zero and i was advised it was done and was was even given a reference number. Where is this billing coming from now, clearly the sim card was not capped to zero as per advised. Please listen to your calls and fox this so i can pay what is due . I dont want anything to do with Vodacom, ****** ********, reference number on the 11th of March wads ***. Please resolve this urgently so i can settle my account
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Phili M's update19 Oct 2022, 13:14
Reviewer Update
Dont respond just to answer, listen carefully. I requested that sim card to be capped to zero and i was advised it was done and was was even given a reference number. Where is this billing coming from now, clearly the sim card was not capped to zero as per advised. Please listen to your calls and fox this so i can pay what is due . I dont want anything to do with Vodacom, ****** ********, reference number on the 11th of March wads ***. Please resolve this urgently so i can settle my account