*****
I found out there was ***** committed on my account in September 2022, I emailed *** with the relevant documentation ( ID, affidavit and signature specimen) to get this sorted out. I haven’t heard from Vodacom and my account keeps getting charged which then affects my credit record. Can someone at least communicate and advice when this will be resolved.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 Jan 2023, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2023, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team