TS
Thea S

1 reviews | Active since May 2016

13 Dec 2019, 10:39

FRANCHISES AND VODACOM

DID YOU KNOW that Vodacom gives their Franchises carte blanche to charge the public what they like for anything, without interference from Vodacom's head office. Have you ever heard of such a Franchise, or have I misunderstood the word FRANCHISE all these years?

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Replies (2)
Vodacom
Vodacom's reply13 Dec 2019, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 Dec 2019, 15:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and feedback provided.
 Regards Consumer Website Team

Best regards,