FM
Freddy M

1 reviews | Active since Aug 2015

21 Aug 2015, 09:47

Fradulent vodacom account denting my credit record

A Vodacom account/contract was opened **********ly using my details. I was called by Vodacom to inform me that the account was in arrears. That is when I told them I had no contract with them. I was advised on the procedure to follow at Vodaworld. On the 28th April 2015, I drove to Vodaworld Midrand and went through the correct Vodacom channels and handed in a copy my ID and a affidavit as requested by vodacom.<br> <br> Months later I still get calls demanding payment of R11 230. and threats that my name will be blacklisted.

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2015, 10:53
Official
Hello Freddymash,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM