Fradulent port

My number *** got ported to vodacom without my consent apparently a family member got hold of my standard bank cellphone banking number and ported my number,i spoke to mtn they say dey sent two emails to vodacom but u guys are not responding i even called your porting department in the morning they telling me they can't help,ill have to wait for two months but how will i do that wen I don't have that sim card,im at capetown the thieve is at Gauteng please assist i didnt request any port its clever ***** who saw an opportunity,my mtn simcard is still not receiving signal, this is my temporary number *** if u need to reach me....