1 reviews | Active since Mar 2012
fradulent case never attended after 6mths reported
<p>I open a case for ********** activities on my name in February and till today 3/08/17 it's not attended. 1- ********** ********** . 1- ********** ********** . 1- ********** ********** . I have been calling Vodacom from Feb and they take me from pillar to post with no help. </p> <p>Forensic department is not attendeding to my request. I am starting to believe that the fradulent accounts being done on my name are an internal Vodacom activity. Every day I call i get told different stories. </p> <p>May someone please bother to investigate my case. I have emailed the affidavit several times now.</p> <p>Disappointed with extremely poor service.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
