FRADULENT BILLING!!

At the end of May 2025, I requested my fibre package to be downgraded and was assisted by Abigail Motloung and after the call I asked her to confirm the change which she did also informed the change will take effect with the next few days. To my shock the invoice for end of June came through on Monday 9/6/2025 with same amount of previous package.

I then sent email to Abigail on Monday to ask why am i still charged same amount for end of June and she simply responded to indicate that, the new billing will be from next month.

Why am i using benefits of lower package for the entire month of June and still expected to pay for the previous package.

VODACOM DO BETTER AND STOP DE*****ING CLIENTS!!