DB
Dvori B
1 reviews | Active since Jun 2022
12 Sept 2022, 12:47
Fradulent and ******* renewal of contract
Dear Vodacom
One of your consultants *******ly and **********ly renewed my contracts after i clearly told them that i am LEAVING THE COUNTRY
To this day, none of your consultants can assist me. I am still being billed. If this is not resolved this week i will be taking legal advice
I want an immediate refund and cancellation of all my contracts
Please contact me otherwise i will be contacting a lawyer
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Vodacom's replyOfficial
12 Sept 2022, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team