SM
Sarvashni M

1 reviews | Active since Apr 2010

22 Mar 2018, 16:57

Fradulent: Accounts Billing processes at Vodacom

Vodacom has incorrectly billed my account since January 2018, I have logged several inquiries and now my cellphone bill is R12 173.77 My monthly bill with Vodacom is usually R2200.00 The billing can only be corrected in April 2018. Ref: 1-341 ********** 6 Ref: 1-341 ********** 2

I will have insufficient funds to pay this bill.

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2018, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team