RB
Risuna B

1 reviews | Active since Jan 2014

01 Nov 2023, 11:53

Fradualent fibre contract

I took a fibre contract with Vodacom 5 years ago, they recently discontinued the package i had. They did inform me, however they decided to double debit me when the updagrde kicked in. The monthly installment went from R345 - R 709 monthly. I later settled the amount and they are now saying I owe them R1880 from nowhere, their systems are designed to rip people off and you cant cancel.

I want this off my back ASAP.

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2023, 11:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team