1 reviews | Active since Feb 2017
Fradualent debts of my account
<p>Since September 2016 Vodacom has been debting my account *******y, I only realised in December and took it up with Vodacom this year. I have even done an avidavit to get refund from Vodacom and this to be stopped, but to date I have been waiting for them to resolve this matter as I don't have any contract with them and have pleaded with them to stop this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day, it has been more than 14 days since Vodacom promised to contact me concerning the ********** debiting my bank account. I have not heard anything from them, it is amazing that a brand like Vodacom can act like this but I am not amaze. Now I understand why they did not want to pay their former employee who came up with "Please Call Me" only after the Court ruling they made the payment. Vodacom clearly does not understand the inconvenience that they cause people when they do such ******* transaction. I wish people will start to take note of the bad treatment of Vodacom.
Good day, it has been more than 14 days since Vodacom promised to contact me concerning the ********** debiting my bank account. I have not heard anything from them, it is amazing that a brand like Vodacom can act like this but I am not amaze. Now I understand why they did not want to pay their former employee who came up with "Please Call Me" only after the Court ruling they made the payment. Vodacom clearly does not understand the inconvenience that they cause people when they do such ******* transaction. I wish people will start to take note of the bad treatment of Vodacom.