FOUR months of angst and now they ***** from me as well

Sadly I have to post here again. After two months of no internet, I was given a severly disfunctional LTE. There was still no sign of my fibre installation. Dozens of phone calls, mostly just cut off when the agents saw what a mess everything was. The LTE hardly worked properly and I was unable to do my work properly, definitely unable to watch TV and ran out of data. I phoned and told them to can the lot, they are not interested in my business and are so drowned in their own processes they have no idea what they are doing or what a customer is. Now they have the cheek to debit me for TWO months of LTE, after I went a month or more with NOTHING that I PAID FOR. I have spent and HOUR AND TWENTLY MINUTES on hold, talking to LOLLO who then transferred my to a supervisor who promised to phone me back within 5 minutes. VODACOM CATCH A WAKEUP PLEASE! I want my money back, you have caused my every kind of aggravation and mental health issues and now you think my bank account is your personal ATM.