Four days of hell with Vodacom

<p>At the end of November my airtime, data and Sms disappeared off my phone completely. I could receive calls but nothing else. I had no use of what's app or the internet. It took 15 phone calls which took hours and hours due to the continual message of"higher than normal call volumes" and I visited three Vodacom stores begging for assistance as the call center people were unhelpful and promised SMS confirming what they had done which I did not receive. My husband was away at the time so my phone was my only means of communication with him. Never before have I experienced such poor service and to top it all, after four days from hell and my services were restored, I was promised data because of the inconvenience I had experienced which I am still waiting for!</p>