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Nicole N
1 reviews | Active since Jan 2022
18 Jan 2023, 14:19
Foul service! Foul experience!
Not even worth a single star! I TRIED TO cancel my contract last year and the consultant didn’t process it. I’m being billed for a contract I no longer need or use. When I called to cancel the consultant had the audacity to dispute my cancellation- ***? Don’t sell your soul to the devil, stay away from vodacom.
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Vodacom's replyOfficial
18 Jan 2023, 14:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 14:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team