VL
Veronica L

1 reviews | Active since Mar 2014

24 Sept 2016, 16:24

FORM OF COMPENSATION

<p>I would like to know how VODACOM intends compensating for non service in the Krugersdorp area on 24 September 2016. This applies to both cell phone and wifi with two separate vodacom sim cards. In order to email important documents to USA, I had to resort to going to a friend's house and use their internet. Very inconvenient and embarrassing.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Sept 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team