Forgot to Update ITC of Closed account

<p>I closed my Vodacom account at the end of February and as per vodacom procedures, they are meant to update ITC with a note saying that the account has been paid up. This was not the case, I am now trying to get a home loan and find I have been listed with Vodacom, who thinks its funny to ***** with peoples lives.</p> <p> </p> <p>I called in to get a simple letter stating that this was sorted out and for them to actually do thier job and update ITC and they keep making excuses. First it was within 24/48 hours, now its 7 working days.</p> <p> </p> <p>Seems Vodacom likes to ensure people do not move away from them and ***** with their credit scores!!!</p> <p> </p> <p>When you leave make sure you ask for a letter stating they have sorted out ITC ratings as you might just be *****ed down the line when trying to get any sort of loan!</p>