FW
Fallie W
1 reviews | Active since Aug 2020
11 Aug 2020, 21:33
Forget Vodacom... you better off even with Telkom!
I have been a Vodacom customer since the very beginning in the 1990s
I am for the first time thoroughly appalled by their service. We have been wanting to move our business internet since the 22 June 2020.
All the Vodacom staff that we have contacted are thoroughly useless filled with empty promises of getting back to us and sorting out our problem.
We run a psychiatric practice and we tend to vulnerable people during this Covid pandemic. Our internet and landlines issues have had a major impact on our service to our patients.
Please stay away from using Vodacom business services. They are absolutely atrocious!
We still left stranded and frustrated...
Dr Williams
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 Aug 2020, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
