<p>My cell number ********** 942 was blocked on the 4th of March. I went to our local Vodacom outlet, Overcell in Gansbaai, and they tried everything to assist me. We then found out that my line was blocked due to misuse and *****. We kept on going back to the store and eventually were told that my number was handed over to forensics. Apparently there were international calls made from my number and this while my phone was lying in the Vodacom store from the 4th of March. Also, how is it possible to make any calls if my sim does not work anymore?!</p> <p>I haver two lines with Vodacom. I have alredady gone to FNB to stop my debit order. I am extremely unhappy about this. I am a senior citizen that does not know anyone abroad, how can I make international calls with a sim that does not work. I was given three numbers to phone forensics, ********** 494, ********** 942 and ********** 942 and none of them work.</p> <p>I want this to be rectified immediately and my name cleared immediately. I feel you owe me not just an apology, but you will need to accomodate ,me in some way. Be sure that this incident will be shared with EVERYONE I know and I will discourage everyone to use Vodacom. Please get back to me TODAY on my wife's number - ********** 277 - as mine is disconnected.</p> <p>No one even contacted me before the number was blocked, it was just simply blocked!! Terrible Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
"Kindly be advised that a consultant will make contact with you in due course to assist with your query." Typical, 5 days later and I'm still waiting for anyone to make contact with me. Congrats Vodacom, you win the award for the worst service ever!!
"Kindly be advised that a consultant will make contact with you in due course to assist with your query." Typical, 5 days later and I'm still waiting for anyone to make contact with me. Congrats Vodacom, you win the award for the worst service ever!!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.