1 reviews | Active since Sept 2009
Forcible Forfeiture of Data
I took up an offer for 1G data for R59.00 for 7 days after I had recharged my airtime account yesterday. I also have a 2GIG data plan with you which effects every 1st of the month. I realised that my account was running from my 2GIG plan and not the 1GIG, and when I contacted your contact centre, I was basically told that I forfeit the 1 GIG since your rule of business is last in first out.<br> <br> This broad day light ******* and these are the kind of things that need to be communicated when these deals are advertised. I was ****** of my money and this I just I have to say is grossly *********.<br> <br> This has definitely tarnished my reputation of Vodacom and has left a sour taste in my mouth. I won't be looking at this company in the same light.
As per our communication, we have provided you with feedback on your query.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
As per our communication, we have provided you with feedback on your query.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
