nM
nthabiseng M
1 reviews | Active since Feb 2013
12 Nov 2020, 14:31
Forcefully subscribing clients to caller tunes
Why in the world are you forcing your caller tunes on me? I did not subscribe to it. And none of your channels to cancel for it (something I never asked you for) actually works. This is the third time now, completely unprofessional and annoying.
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Replies (2)
Vodacom's replyOfficial
13 Nov 2020, 06:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2020, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
nM
nthabiseng M's updateReviewer Update
16 Nov 2020, 19:38Regrettably Vodacom has not resolved this issue. Are you unable to fix it or unwilling? This is really frustrating. Especially since the caller tune you have given me is inappropriate.
nM
nthabiseng M's update16 Nov 2020, 19:38
Reviewer Update
Regrettably Vodacom has not resolved this issue. Are you unable to fix it or unwilling? This is really frustrating. Especially since the caller tune you have given me is inappropriate.