KF
Kay F
1 reviews | Active since Dec 2018
25 Jan 2022, 14:50
Forcefully kept on fibre services
I'd like to find out why are you messing up my credit score? Why am I forced to stay on your fibre when I don't even stay at the junction since last year June. Why am I billed for using absolutely nothing from your services. I am not your client anymore. You are refusing to cancel me? What am I billed for because I didn't sign a contract? Why do you need to call me?
I am no longer staying at the junction and neither been using your services since last year June. You are ignoring my emails,my Facebook messages are sending me back and forth and even on this platform you are refusing to back off.
What do you want from me, Forcelly kept on vodacom?
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Replies (2)
Vodacom's replyOfficial
26 Jan 2022, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KF
Kay F's updateReviewer Update
08 Feb 2022, 21:58Why do you need to Call me? From last year I have been struggling to cancel this service.
You're sending me statements that keeps going up and for what?
What R2000 do I owe you and for what service did I use?
I don't use your Fibre, I am not connected to your service. What don't you understand
You're sending me statements that keeps going up and for what?
What R2000 do I owe you and for what service did I use?
I don't use your Fibre, I am not connected to your service. What don't you understand
KF
Kay F's update08 Feb 2022, 21:58
Reviewer Update
Why do you need to Call me? From last year I have been struggling to cancel this service.
You're sending me statements that keeps going up and for what?
What R2000 do I owe you and for what service did I use?
I don't use your Fibre, I am not connected to your service. What don't you understand
You're sending me statements that keeps going up and for what?
What R2000 do I owe you and for what service did I use?
I don't use your Fibre, I am not connected to your service. What don't you understand