1 reviews | Active since Jan 2016
Forced voicemail upgrade
<p>Vodacom have politely gone and upgraded EVERYBODIES voicemail. You now have to go and record your new voicemail message. Who gave vodacom permission to upgrade my voicemail???????? Years back I paid and downloaded a message which I was very happy with. Now it's gone. I did receive an SMS re an ungrade of my voicemail this afternoon but thought that if I did not go and follow the prompts my voicemail will remain as is. Little did I realize that that SMS was to inform me of my forced upgrade. I will cancel this contract with vodacom as soon as my contract ends next year. I have been also waiting for around 4 years for them to put a tower in the area as there is no reception in this area. After +-18 years vodacom you will be losing my custom - u obviously don't give a toss. My sister will also cancel as you just wiped out her sons voice - something she can't get back as he is dead. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
