AR
Alan R

1 reviews | Active since Jan 2025

27 Jan 2025, 11:51

Forced vodacom contract settlement

I have reviewed vodacom before. Helopeter got a response from Vodacom. They contacted me and created a nightmare by *******ly reinstating a contract I dont want and cannot afford. I advised them time and time again I do not want a contract and it was ignored. I have now been ******ed into a ' early contract' settlement of R1350 which was forced apon me on the 5th of January 2025. I have written to ICASA and there is no response. You also cannot get hold of Vodacom legal or collections. Please advise.

0
Replies (2)
Vodacom
Vodacom's reply27 Jan 2025, 12:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Jan 2025, 17:35
Official
Dear Customer,
 
Thank you for taking our call, as per our discussion, we have provided you with feedback regarding your query.

We thank you for your patience.

Best Regards,

Consumer Website Team

Best regards,