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hM
happiness M

1 reviews | Active since May 2015

28 Feb 2023, 09:41

Forced to use Vodacom

got a phone yesterday from Vodacom that I need to us, but its sim locked, now I don't understand why I am being forced to us a Vodacom sim card , I don't want to change my number. I just want the phone that I bought with my money to us the sim card that I want.

0
Replies (3)
Vodacom
Vodacom's reply28 Feb 2023, 09:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
hM
happiness M's update28 Feb 2023, 16:14
Reviewer Update
I am still awaiting feedback how long will ot take?
Vodacom
Vodacom's reply01 Mar 2023, 06:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team