VS
Veliswa S

1 reviews | Active since Feb 2019

20 Apr 2022, 03:20

Forced to take vodacom sim card contract at mr price pier14

Iwould like to complain with mr price at pier 14 iwas forced to take sim card that is not even active im paying for the sim card that im not using the lady said it is amust to take the sim contract with the mr price account, their regional manager promised to take this matter further but until today no one said anything but iam paying for the sim card that is not even under my name because im not using it its not active.how are you running businness forcing client tk take contracts? I already have 3 sim cards under my name why must i have 2 vodacom sim card.please respond asap iwont rest umtil you resolve this matter idont want that sim card.iwill take this matter further again if you dont resolve quick igave them enough time its been 2months im taken for granted,its inconveniencing me this thing.

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Replies (1)
Vodacom
Vodacom's reply20 Apr 2022, 07:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team