1 reviews | Active since Jun 2016
Forced to stay an extra 17 days with this awful company.
I have been trying to port from this horrible company. I called the call centre and informed them I was porting away From Vodacom. I was asked why and if their was any way they could retain me, i said no and just want to be ported away. The consultant informed me that I would receive an SMS confirming or denying the port, within the next 24 hours. After not receiving the SMS I called back to query what the issue is. Apart from been cut off again while mid conversation and having to endure the SMS bombardment and balance updates, i was finally put through to a Vuyo, who said i can port until my contract is up even though it ended in February. Apparently they automaticity extend the contract month by month, and i will have to wait till next month before I can leave this awful company. What a way to embitter clients by forcing them to stay with them even though i am willing to pay up any extra amount outstanding. Apparently the Reference number in my Cell number + Time + Date. 083*****15 11:07 2019/03/13 even though I was given a previous number that does not follow this nomenclature. The thing is, i didn't have an issue with Vodacom, I was just moving to a simpler month by month contract with Afrihost, but after this appalling and underhanded practice, I will never ever come back to this company
