Forced to complain to ICASA

<p>We complained on Hello Peter about a contract upgrade that was done without our consent last year on the 18 Nov. We tried all the Vodacom avenues before posting it on Hello Peter. </p> <p> </p> <p>We posted on Hello Peter in Jan and now a month later we've had one person contact us , once again, only to do nothing after that complaint. We have in the mean time contacted Vodacom again to no avail. We do not know where to complain anymore. </p> <p> </p> <p>We just found out that we could possibly complain to ICASA and we are in the process of finding out if that is a viable option for us through the Consumer Agfairs Department.</p> <p> </p> <p>We do not know what else to do. </p> <p> </p> <p>Can somebody please assit. </p>