Forced to beg
<p>i want to port back initially to vodacom i smsed a port request to the number ********** 287 i was told my simcard is not Rica'd went to a vodashop where a port was submitted however nothing came through.</p> <p>spoke to FNB they confirmed that they never recieved a port out request from vodacom bought a new simcard at vodashop randburg smsed the port sequence nothing came through called the call centre was told there is a port in pt=rogress from the vodashop in cresta called them to cancel they confirmed to have sent an email to the oirt tchnicians. today i call i was given bad attitude by consultants who actual belitlled me and told me i need to beg to move to vodacom and he will not cancel the request as he needs to follow procedure. we being treated like trash where as we voted vodacom the best network i need to port my number today</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
As discussed, I escalated the matter to the Port Support Team in order to resolve this matter.
Kind regards
RJ
Best regards,
Dear Client
As discussed, I escalated the matter to the Port Support Team in order to resolve this matter.
Kind regards
RJ
Best regards,
