1 reviews | Active since Mar 2021
FORCED ON SERVICE
Totally unacceptable service Vodacom renders to their customers. I signed up contracts with Vodacom over years. I called to log in a cancellation and my request was never logged in. Months later I logged in again for cancellation of my 2 contracts and my notice was due to end on the 17th of November with the last payment scheduled for end of November. Beginning of December Vodacom loaded my account, I emailed Vodacom regarding this matter but still nothing was done. January 1st my account was loaded again. I contacted Vodacom again regarding this matter. I felt like I'm obliged to keep paying Vodacom for the service I don't even use. I hope my dispute will be sorted because I'm paying for the data I don't even use. This is **************** because if I don't pay for their forced data I will have a bad credit score. I just want to warn anyone who is thinking of signing up for a contract, think twice.
Best regards,
Best regards,
Best regards,
Best regards,
