MP
Michelle P
1 reviews | Active since Feb 2011
27 Jul 2020, 09:10
Forced into a contract I cannot afford
My contract has ended and is on a month to month, I need to change my plan because I have lost my job but I am told that I cannot change it unless I enter into another 24 month contract which is entrapment. I will take this to the Ombudsman if you carry on to force me to go into a contract
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Vodacom's replyOfficial
27 Jul 2020, 10:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2020, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team