Forced debit order

Item: Vodacom
Rating: 1
Author: venus M

I saw a debit order from Vodacom 3 months back. I didn't buy anything from Vodacom I phoned they said I took a contract it was delivered in Cape, I did affidavit as requested. But for 3 moths now they still debit my account. The contract is number ***.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Nov 2023, 09:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Nov 2023, 09:54

Official