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shumani K

1 reviews | Active since Dec 2014

12 Mar 2019, 08:52

Forced contract by vodacom

Consultant from vodacom called me and advised that if the router is on hand , Ram has collect the router , Ref COL ********** 5, I want this contract cancelled with no cost on my side , its unfair that I have to run around because of *********** people writing contracts dubiously, my main account is ********** 831, this contract was opened in January under false pretences.

I am not renewing any contracts I have with vodacom after what I was put through.

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2019, 09:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team