KM
Kirsten M
1 reviews | Active since Sept 2021
25 Sept 2021, 18:21
For those who enjoy being blacklisted and messed around
It's cliche but if I could rate a zero I would. Absolute incompetence on every level. Store assistants don't want to be there and aren't keen to help you. Impossible to speak to a consultant without spending a ton on airtime or waiting forever to be assisted. I am still being charged after cancelling my contract. Absolutely ridiculous. DO NOT SUPPORT THIS COMPANY
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Vodacom's replyOfficial
26 Sept 2021, 19:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2021, 19:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team