1 reviews | Active since Jun 2015
For Att: Rudy, (Continue our conversation of yesterday since more funny things happening!)
Review for Rudy: Subscription services again this morning: Curious thing though is we had this conversation yesterday about Vodacom not receiving a sent from this wasp services, but what then about Vodacom NXT LVL ? The others are Soccer & E-School that i am subscibed to this morning, Airtime is now R61.00 and recharge airtime R44.00. This is down from the R82.00 i had yesterday before you topped me up with R55.00. Even if i have to accept that there is a problem with the firmware, how does his make any sense? Since i do still have over 460mb data, so even if advertising services was utilising my connection it still would take data not airtime? So in other words i have used yesterday a total of R137-R61 this mornings balance so i used R76 ? Something just doesnt sound right :-( Even with subscription services: Also how can i be part of a subscription service which only allows up to 25 year olds? I am in my 40's ! Is that not maybe hint to the source of the problem?
Also if i get this cancel wasp services document, will that not stop all this subscriptions?
And by the way: I CAN NOT UNSUBSCRIBE BY USING 111. Tells me no subscriptions. But still shows on the phone if i get to that menu.
Thank you for once again reading this and i regret having to make this for attention Rudy, but unfortunately he has been dealing with my complaints and knows the history.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
