RA
Richard A
1 reviews | Active since Feb 2024
01 Jul 2025, 09:29
*********** fools tricking customers in to paying for there mistakes by threatening them
Vodacom mobile is a joke, you call to cancel a data contract they do nothing next thing I have 50 minuets of airtime on my contract I never had before and the price has gone up on the contract. You call again and they do nothing they tell you the contract is cancelled but you still get statements including airtime I never had on my contract now they expect me to pay for this airtime I never asked for else they will hand me over to the lawyers. I am not paying for Vodacom's inadequacies and complete incompetence if this is how you trick your customers then you do not deserve there support.
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Replies (1)Vodacom's replyOfficial
01 Jul 2025, 11:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Jul 2025, 11:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
