RR
Remina R

1 reviews | Active since Jul 2010

09 Apr 2016, 02:23

Foolish/Lousy/uninformed response

It was in February when I posted on this site and my daoughter's tab E has since been taken by Vodacom for so called assessment and possible repair. My daughter has been given a lousy tablet to be using for the time being. Workers like Zanelle have the luxury of coming to this site and report on what she probably has no idea on because as I write, my daughter is still stuck with that old second hand tablet when I am continuing to pay instalment for a new one. Since they took my daughter tab E, there has never been any communication about its whereabouts, what the \diagnosis\"is, when are we likely to get it back,<br> But Zanele has the guts to represent Vodacom and post response on Hellopeter saying THE MATTER HAS BEEN RESOLVED<br> Zanele must communicate to me directly I will embarrass her she will resign. These are people who are bringing Vodacom to its knees. Shame on you, useless. <br> You are lucky I am not the one paying your salary, and probably those who does, never check on what you are doing to earn it, if they did, you would be a better worker by now, or at home on severance/voluntary package. <br> It looks like in this country now all we have to do is complain all the time shmmmm "

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2016, 07:21
Official
Hello Makgotso,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,