aN
asanda N
1 reviews | Active since Mar 2015
25 Feb 2019, 14:37
fooling us
During this weekend i call enquiring why i can not access MyUnisa without using my data cause it suppose to be free then a consultant named Siyabonga responded by saying to me said to they are not doing it at vodacom other networks only not them but it seems like they agreed according to my university of which is UNISA that any unisa website will be free. well i need some explanation from dear vodacom.
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Replies (3)
Vodacom's replyOfficial
25 Feb 2019, 16:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Feb 2019, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
aN
asanda N's updateReviewer Update
04 Mar 2019, 13:17i am still waiting for Vodacom to call me
aN
asanda N's update04 Mar 2019, 13:17
Reviewer Update
i am still waiting for Vodacom to call me
Vodacom's replyOfficial
06 Mar 2019, 16:28Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly.
Regards
Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2019, 16:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly.
Regards
Consumer Website Team
Best regards,