Fool me once, shame on you. Fool me twice, shame on me

I am almost afraid to say this, but I think Telkom's internet/ Fibre services is better. With Vodacom it is a constant on/off status. One minute the internet is working and the next moment, its not. When you call the call center, all you hear is, our technicians are working on the problem. Why can't you just be straight and tell us what the problem is. Get better technicians for Pete's sake. I pay a decent amount of money for services that is without fail, problematic once or twice a week. This is clearly a sign that after more than a decade for being with Vodacom, that it is time to move.