1 reviews | Active since Apr 2013
Followed up with my query
Hi Just want to say good work to Thabisli at the call center for actually picked up my issue. I was double debited and she called me back after doing a further investigation. now this is what service delivery is called not always trying to cheat customers out of their hard earned money. ref 1- ********** **********
Dear Jermaine,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
Dear Jermaine,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team