TM
Teboho M

1 reviews | Active since Nov 2012

14 Jun 2023, 08:58

Follow up on*****ulent online accounts opened on my name.

I wrote about Vodacom allowing people to open online accounts without proper vetting and this cost me bank charges and my good credit score, Vodacom promised to sort it out within 5 days but nothing and more unwanted debit orders are looming end of the month. I believe they only respond to hellopeter to get rid of you. This is frustrating

0
Replies (1)
Vodacom
Vodacom's reply14 Jun 2023, 10:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team