TM
Teboho M
1 reviews | Active since Nov 2012
14 Jun 2023, 08:58
Follow up on*****ulent online accounts opened on my name.
I wrote about Vodacom allowing people to open online accounts without proper vetting and this cost me bank charges and my good credit score, Vodacom promised to sort it out within 5 days but nothing and more unwanted debit orders are looming end of the month. I believe they only respond to hellopeter to get rid of you. This is frustrating
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Jun 2023, 10:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jun 2023, 10:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
