MV
Mandla V

1 reviews | Active since Mar 2018

25 May 2026, 19:40

Follow Up on Vodacom Review

This is a follow up to a review I did on 15th May 2026 on Vodacom and debt collection partners MBD Attorneys. From this review, I then received a call from Vodacom on the 17th of May 2026 regarding this matter.

They mentioned that I still have an outstanding balance of R1 300 which I disputed because as far as I am concerned I have settled my account based on my engagement and agreement with MBD Attorneys on the settlement amount on the account. In response the Vodacom consultant said she will take the matter up with MBD Attorneys and revert back to me, which she never did as expected.

Instead, a week later on May, 23rd I got an email from a different debt collection company this time called Nimble Credit Solutions 2 claiming to be collecting on behalf of Vodacom. They mentioned the amount of R1 303.43 that I needed to pay over to them on behalf of their client.

As indicated to Vodacom, I am not prepared to pay that amount as I feel I am being bul**** by Vodacom here. I have done all I needed to do, they must sort their issues out with MBD Attorneys. This has absolutely nothing to do with me. I just want my name to be cleared and both Vodacom & MBD Attorneys are making my life difficult!

Frustrated & Disgusted with the pathetic and unacceptable service.

Mandla Mphahlaza

0
Replies (1)
Vodacom
Vodacom's reply26 May 2026, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team