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Michael M
1 reviews | Active since Nov 2018
21 Nov 2018, 11:53
Follow up on response
Vodacom: It seems to me that I am talking to a robot because the message I am getting is the same each time. Still no response to my query. It seems that there are no competent employees working within your company. Don't be fooled we are not stupid!!!!!! It will have great complications for you for you don't have the facts correct.
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Replies (2)
Vodacom's replyOfficial
21 Nov 2018, 12:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2018, 12:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Michael M's updateReviewer Update
21 Nov 2018, 14:05At last they made contact with me but the problem was not resolved as it is with their legal department, I was told that they will mail a request for them to contact me. I am waiting!!!!!
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Michael M's update21 Nov 2018, 14:05
Reviewer Update
At last they made contact with me but the problem was not resolved as it is with their legal department, I was told that they will mail a request for them to contact me. I am waiting!!!!!