NK
Nicole K
1 reviews | Active since May 2021
17 Apr 2023, 11:22
Follow up on previous bad service
I've posted a complaint and it still has not been resolved I haven't received any feedback however I got a email asking based on the manner my complaint was handled how likely will I be to recommend vodacom to friends or family and I will not be recommending vodacom. My credit record is still messed up and I am being over debited
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Vodacom's replyOfficial
17 Apr 2023, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team