1 reviews | Active since Feb 2015
Follow up on my last review....
<p>hello</p> <p>what feedback? i didnt get any feedback and i got a miscall and an email TELLING ME WHAT THEY THINK IS WRONG but no problem was resolved. today i bought data at 09:50am and now at 14:28 my data of 100mb has run out from using whatzapp. i have no apps and my background data and auto updates and all my apps off. how is this technically possible.</p> <p>I WANT ALL MY DATA BACK, am reaching out on FB, TWITTER AND OTHER SOCIAL NETWORKS IF AM THE REASON MY DATA DISAPPEARS. Worse is that it runs out while in need of it, have kids to fetch and communicate with their teachers and i need to understand if this is the reason people move to TELKOM am so sick and tired, i want my data back and i mean all of it.</p> <p> </p> <p>check in your system how it is possible for data to just dissapear without using social network on this phone!!!!!!!</p> <p> </p> <p>PS PLEASE CONTACT ME FOR VODACOM SMS PICTURES AS PROOF.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
