1 reviews | Active since Dec 2016
Follow up : No joy with Phone repairs at vodacom
<p>After writing a review about my bad service from Vodacom: I received an email from Vodacom Consumer website team on Sunday stating that my device was in the process of exchange for a replacement unit, and had not received any feedback this week so decided to phone Vodacom repairs escalation centre .I was told they were awaiting parts for my phone . </p> <p> </p> <p>So firstly I was **** to, secondly I think it's totally ridiculous they replacing parts for the 4th time. Clearly the phone has a fault and it keeps coming back with new issues.</p> <p> </p> <p>Clearly Vodacom doesn't have very good after sales service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
