Follow up from previous review: August 2023

24 May 2025 at 15:47 Good afternoon

Referring to this review here we are two years later and Vodacom changed our upgrade dates!!!! We are only due for an upgrade in October 2025!!???

Clearly you can see that we did the original upgrade in February 2023!!??

I retired at the end of April and timeously made arrangements to make a late payment this month since I realized that I might be waiting for my pension to be paid out!!! Regardless to say Vodacom cut my 2 lines ánd blocked my phone!!!

I am totally flabbergasted!!! The only response: pay the bill in full and we'll reactivate your phone and lines. This morning just passed 8 I phoned and sent them an email with the proof of payment!! The guy with the name of Junior said he is going to phone me back to hear if the lines were reconnected.

Needless to say that it is 15:46 and I phoned again to follow-up, but STILL NOTHING IS WORKING AND NO RESPONSE FROM VODACOM!!!