Follow up from one bad service from vodacome to another

<p>Look at this whats up msg From Vodacom to their clients</p> <p> </p> <p>[06/09, 10:10] ‪+***7: Good morning, Ashley from Vodacom Head office. Can i assist with your complaint you logged.<br /> [06/09, 10:10] Wilma Nortje: Yes pleas can i phone u<br /> [06/09, 10:11] ‪+***7: Unfortunately not as this is our live service<br /> [06/09, 10:11] ‪+***7: Kindly note. I am communicating from a different WhatsApp platform therefore this Conversation is recorded, monitored and stored for quality purposes.<br /> [06/09, 10:20] Wilma Nortje: Well for starters i take my iphon in for a screen repair in vodacom cresta first i waited for a week just for a quote after i got a quote a week ago that went up from 3700 all of a sudden now 3900 no one will phone u to give u update u need to phone them and the 082 no for them just ring and the lanline dont work so a guy ohoned me last week friday telling me the phine will be ready thusday after i gave the phone 2 weeks ago in then i was upset but ja never the less i said it was oky so thusday came and go no one call again i needed to phone them after i spoke to another guy he said no the phone will only be ready on this comming friday i flip and lost it i ask to speak to the manager he then said sorry no mananger is avalible i cant speak to him so then i dlsaid well im going to out in a complaint ar hello peter and that guy then replay oky if that is what i want to do i must put one in?????? So well i did not 1 hour later someone phoned me said the phone is ready but he was really rude so he ask for codes he need to test the phkne so i said he need to phone my husband he never call me back nothing (again) only got a msg said i can collect the phone so then i send my driver he got the phone to no suprise now the speaker dint work this is really the worst service ever... and the worst part is this us now the 3 time i got the same experiance and BAD service from them so now R 3999 later and the speaker dont work ????<br /> [06/09, 10:21] ‪+***7: Before for we continue for security of your account and for security verification. Confirm ID number, Statement Address, Bank name and account type<br /> [06/09, 10:22] Wilma Nortje: Im not giving my id no on whats app msg if i cant talk to any ?<br /> [06/09, 10:22] ‪+***7: I advised you that this conversation is recorded<br /> [06/09, 10:24] Wilma Nortje: Yes well and u also said i cant phone what person in their right mind will confirm your id no on a whats app if you cant speak to any one<br /> [06/09, 10:26] ‪+***7: All our customers confirm there details so far you the only one that doesn't unfortunately i can't assist further<br /> [06/09, 10:26] Wilma Nortje: Another dissapointment from vodacom<br /> [06/09, 10:26] Wilma Nortje: Well then i will take his also futher</p> <p> </p> <p> </p> <p>So tell me how on earth will give your personal info to someone you dont know and never talk to ?????</p>