FOLLOW ON REPORT TO MY 13 APRIL 2015 REPORT

Hello Peter Vodacom has not yet resolved my requests for a refund dated 13 April 2015 , they've offered to reimburse me only 25% of the total amount , which I obviously refused.Kindly follow up on the progress and expedite the refund process for me. I don't want the money to be used to offset my future accounts or any other arrangement , just need a full refund since Vodacom accepted that the fault was on their side.If this drags any further I'm going to cancel my contract with them , since they breached the contract terms in the first place.